Terms & Condtotions
1. How to cancel my order?
To cancel an order, write to our customer care at [email protected]. The order cannot be cancelled ONLY if it has been shipped out and not yet delivered.
2. What is the time limit till within which I can cancel my order?
Within 3 working days ONLY if it has not been shipped yet Return / Exchange
What is the return policy of crusoeworld.com?
If you are not completely satisfied with your purchase from crusoeworld.com due to QUALITY reasons, you can return the product to us. Such quality problem has to be notified to us within 7 days from the date of receipt of the merchandise by an email to [email protected]
The parcel may be packed back in its original packaging and box as received along with all the trims & accessories (back support, clips, tags, buttons, laces, etc.). Worn or damaged articles will not be accepted. Shipping the goods back to our address is the sole responsibility of the purchaser. The cost of returning the goods will be borne by crusoeworld to the extent it was charged while shipping ( as charged during purchase) Damages during return transit will not be paid for.
Please write our complete warehouse address on the packet along with the phone number M/s. Jagannath Textile Company Ltd.2nd and 3rdFloor,Ramani Krishna Marvel,Door No. 140 -141, D.B. Road, R.S. Puram,Coimbatore – 641 002. Be sure to retain one copy of our invoice and proof of dispatch (issued by your courier service provider).
1. When will I get the refund?
The refund amount will be credited within 10 to 15 business days from the time the returned product is received in our warehouse.
2. In what form will I get the refund?
You may choose the form by mentioning it in the mail to admin.